FAQ

If you've noticed a white-ish coating on your candle, that's called frosting. It's a natural byproduct of soy wax and doesn't affect how your candle burns or smells. Frosting happens because of tiny crystal growth on the wax's surface and sides. It's a sign that your candle is made from natural soy wax, not a blend.

Each of our barro containers is handmade and hand-decorated, making every single one unique. No two are exactly alike, giving you a one-of-a-kind piece just for you!

When lighting a new candle for the first time, let it burn for 3 to 4 hours. This helps the wax melt evenly and prevents tunneling, ensuring a longer-lasting candle.

To get the best burn from your candles, follow these tips: 1. Trim the wick every time to 1/8 to 1/4 inches. This keeps the flame clean and bright. 2. Let the wax melt all the way across before blowing out the candle to avoid tunneling. 3. Keep the flame away from moving air to prevent black marks on the glass.

Absolutely! We encourage you to reuse our artisanal jars. Just pour hot water into the container to melt any leftover wax, then wash it with soap and water. Enjoy your beautiful, reusable jar!